Legal Notice under Japan's Act on Specified Commercial Transactions

Business Name
Kyoto Essence Tours
Business Operator
Louis Kevin Imagawa
Address
Matsubara Street, Shimogyo Ward, Kyoto. The full address will be disclosed without delay upon legitimate request via the contact page.
Telephone
+81-70-4200-3216
Email
support@kyotoessencetours.com
Sales Prices
Please refer to the price section on each experience page. Prices vary depending on the experience, and all displayed prices include Japanese consumption tax.
Additional Fees

Guests may be asked, depending on the itinerary, to bring cash in yen for temple admission, transportation, and meals. Please refer to each experience page for specific amounts.

In addition, internet connection and other communication costs incurred when accessing our platform are the responsibility of the user. For details regarding these costs, users are advised to contact their internet service provider or mobile phone carrier.

Payment Method and Timing
Payment is made by credit card via Stripe and is processed upon reservation confirmation.
Service Delivery Timing
Services are provided on the reserved date and at the stated location on the respective experience page.
Cancellation

Cancellations are subject to the cancellation policy stated on each experience page.

Refunds are not available once the service has been provided. However, if the issue is found to be attributable to our company, a partial or full refund may be issued.